The company Cargoson OÜ, which simplifies and automates transport orders, asked for help from Haap Consulting to understand the needs of its customers and to encourage others to use its platform through positive stories. To accomplish that, we conducted three in-depth interviews with representatives of three different types of companies (small, medium-sized and large). We found out what they like about the solution and why they would recommend it to others. Based on the interviews, we gave feedback to Cargoson OÜ and compiled blog posts about their solution on the company’s website. You can read the posts here.
If your company also needs help with customer surveys or writing articles and blog posts, contact us at [email protected] or call 5515011.